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Problems upgrading account

# 1  1/27/14 6:27 PM

StickyOne This member uses the Web version of BeNaughty
Man, 21
Norway
Trondheim
Naughty newbie

Hi!

I am not able to proceed my payment for upgrading my membership. I´ve tried 3 different cards and none of them are accepted. Both VISA and Mastercard. Whats up with that? Contacting customer support by phone is also rather useless since no one is answering, just getting the "Welcome to blabla..." before it turns drop **** silent for several minutes and my call is disconnected.

May anyone help me out? Thanks!

- Sticky

I've passed your issue to the paid moderator.  Moderator (voluntary)

# 2  1/28/14 8:38 AM

Posts: 511
Moderator This member uses the Web version of BeNaughty
Man, 43
United States
Fulshear
Moderator

Hi!

There are many reasons why a payment comes back denied by your card issuer. The most common are:

* Insufficient funds available.
* Invalid card details.
* Your card has expired.
* Your billing address does not match the address on your card statement.
* cvv/cvv2 number is incorrect or incomplete.

Please make sure that your card is open for online and international payments.

Respectfully,
Moderator

# 3  2/12/14 11:58 AM

Posts: 5
Strumff This member uses the Web version of BeNaughty
Man, 46
United Kingdom
Welwyn Garden City
Naughty newbie

Moderator wrote:

Hi!

There are many reasons why a payment comes back denied by your card issuer. The most common are:

* Insufficient funds available.
* Invalid card details.
* Your card has expired.
* Your billing address does not match the address on your card statement.
* cvv/cvv2 number is incorrect or incomplete.

Please make sure that your card is open for online and international payments.

Respectfully,
Moderator

Hello,
I am trying for 2 days now to **** for a weekly membership with my mobile, the site says that is dealing with my request , and that i will get a notification on SMS, but nothing happen, and i do not want to use my card , because of the statement.... what can i do ?

# 4  2/13/14 10:21 AM

Posts: 511
Moderator This member uses the Web version of BeNaughty
Man, 43
United States
Fulshear
Moderator

Hi, Strumff!

As I can see your payment successfully went through and your full membership is activated now so please feel free to continue using the website.

Respectfully,
Moderator

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